Faster, Smarter Case Handling

Streamlining access to leading medical assessors for efficient, thorough and objective reports.

For clinic managers, medical office assistants, and third-party administrators (TPAs), time is a precious resource. You're coordinating multiple referrals, responding to tight deadlines, and ensuring that assessments run smoothly for clients, examinees, and stakeholders.

At Medylex, we get it - and we’ve built our process to support exactly that.

Whether you're handling a single case or managing a high volume of Independent Medical Examination (IME) referrals, here is how Medylex helps you work smarter and faster:

Clear, Simple Referral Pathways

We know your time is limited. That is why we’ve streamlined our intake process to make referrals easy and predictable.

You can send referrals directly to our intake team by secure email or phone. From there, we:

• Respond to your request within 1-2 hours
• Schedule your case with the right assessor based on location, specialty, and file complexity. If your requested location, date or time is not available, we can often offer virtual assessments or another location within close proximity.
• Confirm appointment and next steps in a timely manner.

You will never be left wondering what’s happening with your case. Our staff at Medylex will keep you informed at every stage.

A Roster of Canada’s Top Assessors

Our national network includes some of the most respected professionals in Physiatry, Psychiatry, Psychology, Neurology, Ophthalmology, and more. Every Medylex assessor is vetted for:

• Clinical credibility and experience
• Timeliness
• Clear, concise reporting

We offer both in-person and virtual assessments across Canada - making it easier for you to match your files with the right assessor, even in hard-to-service regions.

If gaps arise, our active recruitment strategy allows us to source and onboard additional experts quickly - so your workflow isn’t disrupted.

Clear Communication at Every Step

You should not have to chase updates. Our team provides proactive communication throughout the entire process, including:

• Confirmation of booking
• Estimated report delivery dates
• Prompt escalation of any issues or delays

You will always know exactly where your file stands.

Fast, Defensible Reporting

Medylex assessor’s reports are timely and built for clarity, objectivity, and compliance. Backed by experienced medical professionals, our evidence-based reports support fair outcomes for all parties involved.

Many of our assessors are also seasoned expert witnesses, should your file require additional support. Every report is reviewed for quality and completeness before it reaches you - giving you confidence in the results you’re sharing with clients, insurers, or legal teams.

Ready to Simplify Your Process?

At Medylex, we don’t believe that you should have to choose between efficiency and quality. With the right systems and access in place, you can have both.

If you're looking to reduce delays, access Canada’s top specialists, and streamline your medical assessment workflow, our qualified team is here to help.

To start working with Medylex -  contact us today.

Medylex. National Network. Local Insight. Trusted Results.